Best Reputation Management Companies
We understand the difficulty business owners face when finalizing on a company who can successfully partner with them to offer Online Reputation Management (ORM) services. We have painstakingly researched hundreds of companies around the world to bring you a list of the Top 20 companies who you should consult in order to rank your company and products among the best in your field. We compiled this list of top companies based on factual data related to various industry standards such as customer reviews, company portfolio, quality, pricing, customer service and range of services offered. Pick from any of these companies to grow your business today!
|Rank||Company Name||Phone||Website||Email id||Year Founded||Location||Employees|
|1||RM Consultantsfirstname.lastname@example.org||2007||Irvine CA||10 – 49|
|2||Reputation Xemail@example.com||2005||Sausalito, CA||10 – 49|
|3||Reputation Rhinofirstname.lastname@example.org||2011||New York, NY||1 – 22|
|4||Media Theoryemail@example.com||2008||Washington, DC||2 – 9|
|5||Leader Networksfirstname.lastname@example.org||2006||Belmont, MA||1 – 32|
|6||iRISEmediaemail@example.com||2010||Toronto, CA||10 – 49|
|7||Ranksharksfirstname.lastname@example.org||2010||Los Angeles, CA||20 – 44|
|8||Concrete Blonde||646.853.3737||concreteblondeconsulting.com||LMyers@concreteblonde.com||2016||New York City, NY||2 – 9|
|9||Spiral Cities Marketingemail@example.com||2004||Decatur, GA||1 – 5|
|10||InternetReputationfirstname.lastname@example.org||2010||Denver, CO||10 – 49|
|11||Yada Yada Marketingemail@example.com||2007||Clearwater, FL||1 – 18|
|12||AGI Marketingfirstname.lastname@example.org||1997||El Paso, TX||10 – 49|
|13||3Q Digital||650.539.4124||3qdigital.com||Hillary@3QDigital.com||2007||San Francisco, CA||50 – 100|
|14||Whiteboard Creationsemail@example.com||2009||Apex, NC||2 – 9|
|15||Creative Thirstfirstname.lastname@example.org||2000||Rochelle Park, NJ||1 – 27|
|16||Stillwater Media Groupemail@example.com||2003||New York, NY||2 – 9|
|17||Elixir Interactivefirstname.lastname@example.org||2003||Scottsdale, AZ||1 – 10|
|18||Lovell Communicationsemail@example.com||1988||Nashville, TN||10 – 49|
|19||Hydrogen Advertisingfirstname.lastname@example.org||2001||Seattle, WA||10 – 49|
|20||Mspire Groupemail@example.com||2009||Millstone, NJ||10 – 49|
Important factors you should consider before choosing an ORM Company
The overall act of monitoring, influencing and managing the activities concerned about a business or a person online is known to be the reputation management.
Customer reviews and testimonials on the internet provide valuable insight into the business reputation and service quality of an ORM company.
A strong portfolio showcase listing prior clients, services offered and real customer testimonials on the company’s website demonstrates key strengths.
Identifies Correct Target Audience
The ORM company should be well-experienced in building campaigns and strategies for your company based on your target demographic.
Social Media Expertise
Experienced in leveraging social media platforms to expand the exposure of your company and products in an organic manner.
SEO Best Practices
Good knowledge of implementing latest trends and techniques in SEO helps boost your business reach to prospective customers.
Business Directory Listings
Getting your business listed on top business directories like Bing or Yelp earn more leads and adds visibility to your online presence.
Many ORM companies offer services for improving your company’s online reviews which go a long way in getting good online ratings.
It is beneficial to engage with firms that have specialists on board who cater to a variety of different industries and domains.
Public Relations Management
Choose a company with PR experience if your company often engages with the public for any promotions or issues.
Engage a company who offers free personal or telephonic consultation to explain their products and services prior to signing a deal.
A successful campaign requires new and engaging content for success and your chosen company should be proficient at content creation.
Specific Campaign Strategies
All campaigns should be tailored to your specific domain and the company should prioritize this area right from the time of consultation to delivery.
Your campaign may require new brochures or videos and its good to hire a company who can create creative digital content in-house as part of their offering.
Third-party Website Monitoring
The company should constantly monitor other similar business sites and your company reviews online to manage any negative reviews or complaints.
The ORM company should have a strong service mindset and should be friendly and responsive to your queries and changes.
Avoid Blackhat Techniques
Don’t engage companies who use fake techniques like writing fake reviews to boost your business or create fake website content.
Some companies use spam bots to target negative content and you should avoid companies who use such unethical methods.
Pricing is a crucial factor and you should ensure that the company has clear pricing details listed with no hidden fees or charges.
The company you chose should have multiple packages with various added services to choose as requirements vary from company to company.
Always enquire with the company about the strategy and techniques they will use to improve your business and attain goals.
Review Contract Terms
Carefully review the contract terms after signing up to ensure that you are not being charged for unnecessary sales materials and services.
Why Reputation Management is an essential part of your Online Marketing Strategy?
React to Customer Complaints
Proactive and effective response to customer complaints is a key aspect of reputation management. A nuanced response to criticism demonstrates that your company takes self-improvement seriously to prospective customers.
Reputation management firms can boost sales by strategically promoting your services in the right channels and managing ratings/reviews as customers often go by these before a purchase.
To Increase Credibility
Reputation management strategies can improve customer relationships, overall product ratings and build trust for your brand in the market over time which leads to improved credibility for your company.
Respond to Negative Reviews
A good reputation management strategy can quickly turn a poor review or product rating to a positive one if addressed on time and improves your brands trustworthiness.
Helps in Recruitment
Establishing a positive presence online with reputation management attracts top talent to your organization. Prospective candidates research your companies reputation online prior to accepting a new position.
5 Helpful tips to choose the Right Reputation Management firm for your business
Beware of Black-Hat Techniques
Plenty of companies online use unethical methods like fake reviews, link farming and other techniques to boost your business online. These methods don’t work and will damage your reputation.
Your ORM company should be transparent about the pricing, strategy, and the technology they will use to drive your business campaign and meet your goals.
Verify Case Studies
Research and verify any case studies shared as part of the reputation company’s portfolio to validate any tall claims pertaining to results.
Overall Company Experience
Choose a company with ample experience in their portfolio as they can formulate a strong strategy to grow your business based on previous proven experience in the field.
Explanation of the Strategy
Ask the company to explain the strategy and technology they use in detail to determine their expertise and strengths to meet your business goals.